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DEFECTIVE OR DAMAGED MERCHANDISE


At DK Flatwoods LLC, we pride ourselves on building clothing for the hunter and angler who appreciates well built, premium quality apparel. If your DK Flatwoods product fails for any reason due to defects in materials or workmanship, we will repair or replace it at our discretion.  Because all products have a life span that varies greatly from person to person, we reserve the right to determine if a product has failed because of normal (warrantable) or abusive (not warrantable) use.  

Any item being returned to DK Flatwoods for any reason must be accompanied by the sales receipt and sent to us freight prepaid within 30 days from date of purchase. All clothing sent in for warranty consideration must be thoroughly washed and cleaned.  Any item returned dirty will be refused.  We will not accept your shipment if the package(s) shows signs of external damage. Always inspect your clothing immediately upon delivery, even if you do not plan to use it right away.

 

RETURN OF NON-WARRANTY MERCHANDISE


If you need to return your DK Flatwoods merchandise for any reason other than a defect in material or workmanship, please make sure that all tags remain in place on the garment and the packaging is in reusable condition.  Items cannot be returned after 30 days from purchase date for non-warranty reasons.

 Read full Return Policy

 

CANCELLATION POLICY


To cancel an order you have placed with DK Flatwoods, you must contact us by email (info@dkflatwoods.net). Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting us about a cancellation, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled. 
 

CONTACT US


Email: info@dkflatwoods.net

DK Flatwoods Camo
P.O. Box 311949 (Mailing)
818 North Ouida Street (Shipping)
Enterprise,Al 36331
334.655.CAMO (2266)

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